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The Certificated of Warranty issued by Arcos Hermanos, S.A. (ARCOS USA in the US), warrants the quality of the product it protects, in the legally established terms. ARCOS USA offers ten (10) years limited warranty (“Warranty”) on all Products except the following:
This Warranty is valid and enforceable only if you purchased a new Product from us or from one of our authorized retailers or resellers in a jurisdiction in which we sell Products and the Product was originally sold to you in its original, sealed packaging. Do not use a Product until you have read the terms of this Warranty.
This Warranty is your exclusive remedy for defective workmanship or materials in your Product. ARCOS USA warrants that the hardware will be free from manufacturing defects and, under its intended and ordinary consumer use, will function substantially in accordance with ARCOS technical specifications or documentation (“Warranted Functionality”) for a period of ten (1), three (3) & two (2) years (depending on product) from the date your Product was delivered to you or picked up by you.
How To Start a Warranty Claim
If you start a warranty claim and we confirm that your Product does not perform according to its Warranted Functionality, we’ll replace or refund it (in our discretion). To get a Warranty claim started:
Items Outside of this Warranty
This Warranty does not cover (ARCOS HERMANOS SA OR ARCOS USA are not responsible for):
This Warranty will be void and your Product will be ineligible for authorized replace or refund if you (a) circumvent any of our security mechanisms, (b) resell your Product, (c) remove the serial number or any legal notices from the Product, (d) use the Product in violation of any laws or your agreements with us, or (e) violate any instructions provided by our Customer Care team.
This Warranty gives you specific legal rights. You may also have other rights based on your jurisdiction. This Warranty does not affect the rights you’re provided by your jurisdiction concerning the sale of consumer goods.
This Warranty is not insurance and does not cover any perils (e.g., fire, theft or loss). At this time, we do not offer insurance