How to Buy

You can make purchases on our website www.arcos.com “24/7”.
We want your shopping experience to be simple, so in this brief tutorial, we explain how to complete your purchase:

  1. Go to the online store section that interests you. You will see different store categories displaying all the products in our catalog.
  2. View the item you want and click the “Add to Cart” button to add it to your shopping basket. Repeat this process for as many items as you wish to purchase.
  3. When you have finished adding the products you want to buy, click on “View Cart” and complete the checkout process.
  4. At the end of the purchase process, you will see the payment and shipping options. Choose the one that suits you best.

Once the purchase process is complete, the User agrees that the Website will generate an electronic invoice, which will be sent to the User via email and, if applicable, through their personal account on the Website. Additionally, the User may request a paper copy of the invoice using the contact options provided on the Website or through the contact details provided below.

All products in our catalog are displayed with prices including VAT.

Our customer service hours are Monday to Friday, from 8:00 a.m. to 1:00 p.m. From now on, when we refer to timeframes in business days, these are counted from Monday to Friday. Once the order is placed, it will be delivered to the specified address within 48/72 hours, unless placed on a holiday or weekend, in which case the timeframe will start from the next business day.

Thank you for trusting arcos.com.